---
title: "AI Outbound Calls"
description: "Make intelligent outbound calls at scale with our AI phone agents"
icon: "phone-arrow-up-right"
---

## Overview

Our AI outbound calling system allows you to automate customer communications while maintaining a natural, personalized experience. Make single calls or orchestrate bulk calling campaigns with our powerful sequence feature.

<CardGroup cols={2}>
  <Card title="Single Calls" icon="phone" color="#0091FF">
    Perfect for follow-ups, appointment confirmations, or customer service callbacks.
  </Card>
  <Card title="Bulk Sequences" icon="phone-volume" color="#0091FF">
    Automate large-scale calling campaigns with customizable sequences and intelligent routing.
  </Card>
</CardGroup>

## AI Voice Models

<CardGroup cols={2}>
  <Card title="Oppie-Vox" icon="microphone" color="#0091FF">
    Our standard voice model offering:
    - Excellent response time for English
    - Good response time for other languages
    - Highly programmable
    - Minimal AI hallucinations
    - **Cost:** $0.07/minute
  </Card>
  <Card title="Oppie-Vox-Turbo (Beta)" icon="microphone-lines" color="#FF6B6B">
    Our premium voice model offering:
    - Exceptional response time in all languages
    - Ultra-realistic speech patterns
    - Native/local accent support
    - Enhanced natural conversation flow
    - **Cost:** Contact sales
    <Note>Currently in beta - limited availability</Note>
  </Card>
</CardGroup>

## Key Features

<CardGroup cols={2}>
  <Card title="Smart Data Collection" icon="database">
    Automatically collect and store customer information during calls for personalized future interactions.
  </Card>
  <Card title="API Integration" icon="bolt">
    AI agents can make API calls, fetch data, and perform actions in real-time during conversations.
  </Card>
  <Card title="Knowledge Base Access" icon="book">
    Access your knowledge base during calls to provide accurate, consistent information.
  </Card>
  <Card title="Human Handoff" icon="user">
    Seamlessly transfer calls to human agents when needed, with full context preservation.
  </Card>
  <Card title="Multi-language Support" icon="language">
    Make calls in multiple languages with native-speaking AI voices.
  </Card>
  <Card title="Call Analytics" icon="chart-line">
    Detailed analytics and reporting for all your calling campaigns.
  </Card>
</CardGroup>

## Sequence Feature

Our sequence feature allows you to create sophisticated outbound calling campaigns:

<Steps>
  <Step title="Create Your Sequence">
    Define your target audience and campaign parameters:
    - Upload contact lists
    - Set calling schedules
    - Define retry attempts
  </Step>
  <Step title="Customize AI Behavior">
    Configure how your AI agent should:
    - Handle different scenarios
    - Collect specific information
    - Respond to common questions
  </Step>
  <Step title="Monitor & Optimize">
    Track your campaign performance:
    - Real-time success rates
    - Call recordings and transcripts
    - AI resolution metrics
  </Step>
</Steps>

## Use Cases

<AccordionGroup>
  <Accordion title="Appointment Reminders">
    Send automated appointment reminders with the ability to confirm, reschedule, or cancel appointments in real-time.
  </Accordion>
  <Accordion title="Customer Surveys">
    Conduct voice surveys with natural conversation flow and real-time response recording.
  </Accordion>
  <Accordion title="Follow-up Calls">
    Automated follow-ups after purchases, service interactions, or support tickets.
  </Accordion>
  <Accordion title="Lead Qualification">
    Initial screening and qualification of sales leads with intelligent routing to sales teams.
  </Accordion>
</AccordionGroup>

## Getting Started

1. [Buy a phone number](/api-reference/phone/buy) for your AI agent
2. Configure your AI agent's voice and behavior
3. Upload your contacts or integrate with your CRM
4. Start making calls!

<Card title="Ready to start making calls?" icon="phone-arrow-up-right" color="#0091FF">
  Check out our [API documentation](/api-reference/phone/make_outbound_call) for detailed implementation guides, or contact our sales team to discuss your specific needs.
</Card>


